Coronavirus Protocol

As I’m sure you’re aware, precautions are being put into place nationwide to decrease the transmission and spread of the Coronavirus. Your overall health is our top priority, and we want you to know that during these times, we are choosing to be available for our patients to help manage your hearing loss.

Please call us at (408) 358-5093 prior to any visit to make arrangements.

Here’s what we’re doing to protect you:

  • Upon arrival we will ask all patients if they are experiencing any fever, cough, or shortness of breath. If symptoms are present we will ask patient to go home and call 408-358-5093 to reschedule appointment.
  • We have taken additional precautions such as scheduling all appointments with significant time gaps between them to ensure you do not come in contact with other patients (and to give us ample time to clean and sanitize our spaces between appointments). Our appointments are still one-on-one and patient focused to specifically minimize any risk to you.
  • To simplify device cleaning, reprogramming, and repair, we’re offering a safe service for you to deposit your hearing aids with us without traveling too far into our clinic. The curbside drop-off and pick-up should give you the service you need while still minimizing your potential contact with others.
  • Another option that may be available to you is our remote in-home programming. If you’re unsure if your hearing instruments can be adjusted remotely, call us and we’ll let you know.

As always, your health and safety is the most important thing to us. If you have questions regarding any of this information, or would like to discuss your hearing health, please don’t hesitate to contact us at (408) 358-5093. We look forward to continuing to help you on your hearing journey now and in the future, and wish you the safety, health, and happiness in the upcoming weeks.

Yours for better hearing,

The HearBright Team